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Shipping Costs, Delivery & Returns

 

Shipping Charges

$7.50 Flat rate standard shipping Australia wide (via Auspost or courier)

$15 Express Post Australia wide

International postage is calculated automatically based on weight and sent via Australia Post

 

Delivery Policy

It is your obligation to enter the correct delivery address details at time of ordering. If you enter the wrong address, we are not obliged to re-send the order to the correct address at our expense.

We endeavour to dispatch all orders within 1 - 3 business days. Unfortunately, we are unable to guarantee time of delivery. It is the responsibility of the customer to inform Lhami if an order does not arrive. Once we learn an order has not arrived, we will lodge enquiries with the courier or Australia Post to ensure delivery occurs as soon as possible. We will not be held liable for any loss or damage resulting from late delivery.

Please note that if an item has been lost in transit, we will not despatch a replacement item immediately. Replacement items will be despatched according to our discretion. Without limiting the operation of any other Terms and Conditions herein, you agree that late delivery does not constitute a failure of our agreement, and does not entitle you to cancellation of an order.

Without limiting the operation of any other Terms and Conditions herein, we will not accept liability for any loss or damage arising from items lost, stolen or damaged after delivery has taken place.  

 

Returns & Refunds Policy

If you receive a product that you believe is not what was expected we will replace the item or refund your money at our discretion. It will be your responsibility to mail the item back to our mailing address at 19 Longview Close, Wamberal NSW  2260, in its original undamaged condition, and within 14 days of receipt of the item.  Postage will not be reinmbursed.

Credit card and Pay Pal refunds will be processed within 1 - 5 working days.


All pricing is in AUD (Australian Dollars)

 

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